0467 400 778 info@sugarsnapphotobooths.com.au

FAQ's

Do you have a question you need answering ? Take a look through our FAQ’s below and if you cant find what you’re looking for give us a call, email or simply use our contact form.

Can the booth go upstairs?

Yes, however we do require ramp and/or lift access

Do you require a power source?

Yes. We require a single 240v power source , preferably within 10 meters of where the booth will be use.

How much space is required for set up?

The optimal space required for the photo booth set up area is 3m x 3m. This includes ample space for the enclosure, props table and guest queue (there are always loads of people in the area because everyone loves photo booths!) The booth can fit into a smaller space however. If you’re concerned about space a site check can be performed for an additional fee.

Can you hold the date for me?

Your booking only becomes secure once the 50% deposit has been made.

Do you require a bond?

No, however as per our Terms and Conditions you will be liable for any damage caused to our equipment by yourself or a guest at your event. As our booths are attended during your event we reserve the right to refuse service of any person.

Can I get a refund if I cancel?

If you cancel your booking more than 30 days before your event, a credit to the value of your deposit will be issued to use for any future booking made within 6 months of the original booking date subject to availability. If you cancel your booking within 30 days of your event you will forfeit all payments made, however if we can fill the cancelled date with another booking then a credit to the value of payments made will be issued to use for any future booking made within 6 months of the original booking date subject to availability.

Does the package include props?

Yes. All of our packages come with a fantastic range of standard props, suitable for kids parties, weddings and birthdays. Props aren’t yours to keep however, and often guests need a friendly reminder of this. Themed props can be sourced for an additional fee.

How many photos can we print?

There is no limit to how many sessions you have during your event hire. Each session provides 2 instant photo strips of 3 or 4 photos on each. 1 strip is for your guests to keep and 1 is for you, so you will have a printed copy of every photo taken on the night!

How long does it take to print photos?

Only seconds! Not only that, the prints are specially coated and come out dry and waterproof, so they won’t smudge!

Is the booth easy to use? Come with an attendant?

Definitely, anyone can do it! With it’s easy step by step touchscreen it’s as easy as 1-2-3. A fun and friendly attendant will also be nearby to make sure things run smoothly.

Can I upload photos to Facebook and Twitter?

While the booth doesn’t have instant social media upload capabilities, our Social Media Kiosk does! Ask our staff for a quote today.

Can the booth be set up outside?

Our set up is more suited for indoor use. Please contact to discuss outdoor use.

What area do you service?

We provide free delivery to areas within 50km of Ellenbrook. POA other areas.

How long should I hire a booth for?

That largely depends on what your event is and how many guests will attend. As a guide for up to 40 people a 2 hour hire would be fine. Between 40 – 80 people a 3 hour hire is good. For 80+ people and especially weddings a 4 hour hire is advisable. For 150+ people I’d recommend a hire of 5+ hours.

Is the set up/pack down time included in the hire time ?

No, set up and pack down time is separate. For example, if you select the 2 hour hire then you will get to use the booth for the full 2 hours.

Can adults fit in the Kids Booth ?

Yes. Whilst adults and older children will be too tall to stand in our Kids Booth, we do provide stools for adults to sit on, so you can still join in on the fun!

Can kids use the adult sized booth ?

Yes. We are able to accommodate kids in our adult sized booth, however extra small kids will be too short and won’t be in the shot. If you are having a lot of small children at your event, a Kids Booth might be a better option.

Are there any hidden costs?

Our packages come with prints, props and an attendant – the basics for a great night. Optional extra’s like photo guest books can be purchased for an additional cost. The only fee which may be incurred is parking, which is only charged if your venue does not provide free parking.

Secure Your Date Now !

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